Adding a video

[Christopher]

Hello!

When I try to add a video, it says: "It appears you are attempting to readd these files." and It doesn't work... What is the problem? My folders are 777 chmod, the video file too.

[Ryan]

That error message means that the software cannot move the file. It still is most likely a permissions issue.

[ceej]

I'm getting the same error and all my files and folders are correctly chmoded too 777 as well. Anyway to fix it?

Many thanks

[Christopher]

That error message means that the software cannot move the file. It still is most likely a permissions issue.

And... ??? Thanx for your answer, but it doesn't help! What can we do to fix that? Thanx!

[Ryan]

You need to make sure the folders are chmodded to 777.

[ceej]

You need to make sure the folders are chmodded to 777.

Like i said in my first post......all the correct folders are chmodded to 777 :D So what else could be wronge?

Many thanks

[Ryan]

I replied to your email. I'll look into this issue... It may be a bug in the import script. Hopefully we can figure it out.

[Yze]

can you write out a step by step process of what exactly you did to get to that point chris and ceej?

gonna try to pinpoint where the problem is

[ceej]

can you write out a step by step process of what exactly you did to get to that point chris and ceej?

gonna try to pinpoint where the problem is

Well i followed the instructions that are given exactly..... and that about sums up what i did.

Many thanks

[ceej]

Any news yet on fixing that problem cause its still not working.

Many thanks

[james]

if you have SSH access, you may also need to check if the chown (owner) of the folder is set correctly. This is normally either your FTP/SSH username, nobody or apache. Worth checking, or if this doesn't work (or you don't have SSH access), get your web host to check on the permissions for you.

[ceej]

Thanks for the advice, but which permissions? I've checked and double check the ones in plesk and they're all set correctly.

Many thanks

[james]

You need to make sure the folders are 777 (all the permissions), I am guessing you're on shared hosting? if so just open a support ticket and get them to check, they should be happy to do so.

[ceej]

Thanks for trying to help, but if you read all my other post they all say that i've chmodded all the files and folders correctly too 777 :)

Many thanks

[james]

Another possible problem could be the max file upload size in php.ini?

[ceej]

Thanks but i also check that and its fine.....

Many thanks again

[james]

there's max upload size, and max post size, of which both need changing, have you changed both?

[Ryan]

Those should not be an issue as none of those actions are taking place. It's only posting one variable when you attempt to install the video pack.

[Christopher]

I sent an email to my host's support to see what they say about it... I will let you know asap!

Christopher

[Christopher]

Ok It works. I simply forgot to chmod 777 the "files" folder, and the 'thumbnails' folder...

But now I have another problem.. The video isn't displayed on site... :( I have to find a solution for this now.

[Christopher]

Still not working... What is the problem Ryan, this time? http://www.putaindesite.com/index.php

I added a video in the "Pubs Tv" folder, but nothing works... :(

[Ryan]

Well the video is working... But for some reason it looks like the templates have been messed up. You can view the video here:
http://www.putaindesite.com/file.php?id=1

Reupload all of the files in the template folder.

[luckybano]

Another possible problem could be the max file upload size in php.ini?

..................................

[Christopher]

Well the video is working... But for some reason it looks like the templates have been messed up. You can view the video here:
http://www.putaindesite.com/file.php?id=1

Reupload all of the files in the template folder.

It doesn't work Ryan... Don't you have any other idea? Thank you.

[Ryan]

Email me FTP details and I'll personally take a look at it for you.

[Christopher]

Email sent at support@humorsoftware.com....

[Christopher]

Hi Ryan,

I'm still waiting you to check what's wrong! Plz let me know asap !

Chris

[Christopher]

Still waiting :mad:

[Christopher]

Hey... That is not very nice to let me without any answer Ryan... I still cant use the script. Please give me support, or refund me, but do something! Thanks in advance,

Christopher

[Ryan]

I'm not sure what's not working for you as it all appears to be working fine for me?

[Christopher]

That is what I see when I want to watch the video:

http://www.putaindesite.com/error.jpg

Nothing...
I can give you again an ftp access to check or make a test by yourself maybe?

Thx...